Abstract:
The purpose of this study is to investigate ethical challenges, corruption, and accountability mechanisms within the South
African public service, and to propose strategies that enhance ethical governance and improve service delivery. The study seeks to
understand the systemic, institutional, and behavioural factors that undermine accountability and to identify actionable interventions to
curb corruption. Despite existing legislation and institutional frameworks, corruption remains pervasive in South Africa’s public
service, negatively affecting resource allocation, service delivery, and public trust. Ethical lapses, political interference, and weak
enforcement of accountability mechanisms have perpetuated inefficiencies and inequities in the delivery of essential services. This
study addresses the urgent need to examine these challenges and provide solutions for strengthening ethical governance. This study
adopts a qualitative research approach, utilizing document analysis, literature review, and case study methods. Data will be collected
from policy documents, government reports, academic literature, and relevant case studies to analyze ethical challenges, accountability
mechanisms, and corruption patterns in the South African public sector. The approach allows for in-depth exploration of systemic and
institutional factors affecting governance and service delivery. Conduct a comprehensive review of existing literature on corruption,
accountability, and public service ethics in South Africa. Analyze policy frameworks, legislation, and institutional reports (e.g.,
PFMA, MFMA, PSC, AGSA) to assess effectiveness of accountability measures. Examine case studies and empirical evidence to
understand the practical implications of corruption on service delivery. Synthesize findings to identify gaps, challenges, and best
practices for improving ethical governance and accountability. Ethical lapses among public officials, including nepotism, favouritism,
and abuse of power, are significant drivers of corruption. Existing accountability mechanisms are weakened by inconsistent
enforcement, political interference, and limited capacity. Corruption undermines public service delivery, resulting in resource
misallocation, service delays, and inequitable access. Political, institutional, and cultural factors contribute to both the prevalence and
mitigation of corrupt practices. Citizen engagement, social norms, and technological innovations are critical for enhancing
transparency and accountability. The study contributes to theory and practice by integrating classical and contemporary governance
theories (Ethics and Accountability Theory, Public Choice Theory, Institutional Theory, and Governance Principles) with empirical
evidence from South Africa. It provides actionable recommendations for policymakers, public institutions, and civil society to
strengthen ethical governance, enhance accountability, and improve public service delivery outcomes. Addressing corruption and
enhancing accountability in South Africa’s public service requires a multi-faceted approach combining ethical leadership, institutional
reform, policy enforcement, citizen engagement, and technology-driven solutions. By understanding systemic, behavioral, and
institutional drivers of corruption, this study offers practical strategies to improve governance, rebuild public trust, and ensure
equitable and efficient service delivery.