Exploring the Relationship between Succession Planning and Organizational Performance in the Nigerian Hospitality Industry
Sr No:
Page No:
29-36
Language:
English
Authors:
ThankGod Okparanta*
Received:
2025-02-07
Accepted:
2025-02-21
Published Date:
2025-02-24
Abstract:
This study examines the relationship between succession planning and
organizational performance of the hospitality industry, particularly within the quick service
restaurant sector in Rivers State. Employing a quasi-experimental design, the study utilizes
cross-sectional survey data to provide insights into the frequency and levels of specific
attributes at a given point in time. The population consists of sixteen (16) functional Quick
Service Restaurants registered with the Rivers State Yellow Page Directory (2019/2020), each
operational for at least fifteen years with a staff strength of twenty-five or more per outlet. A
census sampling technique was employed, selecting sixty-four (64) senior managers as
respondents, including general managers, human resource managers, sales managers, and
operations managers. Data were collected using a structured questionnaire, divided into
demographic information and Likert-scale sections measuring the study variables. Content and
face validity were ensured through expert reviews, while Cronbach's alpha coefficient assessed
reliability. The data were analyzed using the regression techniques of the Statistical Package
for Social Sciences (SPSS) version 23.0. Findings indicate a strong positive relationship
between succession planning and organizational performance, with an R-squared value of
0.813, suggesting that succession planning accounts for 81.3% of variations in organizational
performance. Correlation analysis further revealed significant positive relationships between
training (r=0.604), mentoring (r=0.806), career development (r=0.856), and sales growth. The
combined influence of these variables accounted for 82.8% of sales growth variation. The study
underscores the critical role of structured succession planning in enhancing organizational
performance. Investments in training, mentoring, and career development significantly
contribute to sales growth and operational efficiency.
Keywords:
Succession Planning, Organizational Performance, Training, Mentoring, Career Development, Sales Growth.