OVER QUALIFICATION AND INNOVATION: THE IMPACT OF EMPOWERMENT, FIT, AND SUPPORT WITHIN THE SOUTH AFRICAN POLICE SERVICE
Sr No:
Page No:
1-9
Language:
English
Authors:
Dr. John Motsamai Modise*
Received:
2025-08-08
Accepted:
2025-08-28
Published Date:
2025-09-10
Abstract:
This study aims to investigate the impact of over qualification on innovative performance among personnel in the South
African Police Service (SAPS), focusing specifically on how psychological empowerment, person-job fit, and perceived organizational
support influence this relationship. Despite a high incidence of over qualification within SAPS, many overqualified employees remain
underutilized, resulting in decreased motivation and limited innovation. Existing research lacks a comprehensive understanding of how
empowerment, fit, and support can transform over qualification into a strategic asset to drive innovation in policing. Preliminary
literature indicates that over qualification can either hinder or enhance innovation depending on the presence of enabling factors such
as empowerment, fit, and support. Empowered and well-supported overqualified employees with good person-job fit tend to exhibit
higher levels of innovative behavior, which is critical for addressing the complex challenges faced by SAPS. This study contributes to
filling a critical gap in policing research by contextualizing the dynamics of over qualification and innovation within SAPS. It
integrates theories of psychological empowerment, person-job fit, and organizational support to offer a nuanced framework for
harnessing human capital in the public policing sector. Employing a quantitative, cross-sectional design, the study will collect data
from a stratified random sample of SAPS personnel using validated survey instruments. Data will be analyzed using Structural
Equation Modeling (SEM) to test hypothesized relationships systematically and empirically. Understanding and leveraging the
interplay of over qualification, empowerment, fit, and support can enable SAPS to optimize its human resources, foster innovation,
improve morale, and enhance overall policing effectiveness. The study offers practical recommendations for human resource
management reforms aimed at transforming over qualification into a strategic advantage.
Keywords:
Over qualification, Innovation, Psychological Empowerment, Person-Job Fit, Perceived Organizational Support, South African Police Service (SAPS), Employee Creativity, Human Resource Management, Public Sector Policing, Employee Motivation.