Users’ Perception of the Factors Hindering Book Availability, Accessibility and Utilization in University of Cross River State Library Calabar
Sr No:
Page No:
110-115
Language:
English
Authors:
Ogar, Frederick Oman Ph.d*
Received:
2025-05-01
Accepted:
2025-05-14
Published Date:
2025-05-17
Abstract:
This study was to determine users’ perception of the factors hindering book
availability, accessibility and utilization in University of Cross River State Library, Calabar. A
survey research design was used while questionnaire was administered to 220 library users
randomly selected from 25,347 registered users of the University library, 203 questionnaires
were returned, 16 of the returned questionnaires were rejected because they were not
completely filled. A total of 187 questionnaires were used for the analysis. The data was
analyzed using descriptive statistics (mean score). The findings revealed that insufficient
subvention to libraries for purchase of information materials, general books scarcity and cost of
library materials were the major factors hindering book availability, accessibility, and
utilization. The results also show that non-availability of the required documents within the
users time constraint and lack of knowledge of information resources available in the libraries
which could satisfy the users’ information needs were the foremost factors that inhibit book
accessibility and utilization, while review of closed access policy in libraries and strengthening
national initiatives on book development were seen as possible strategies for the improvement
of book availability for enhanced users’ satisfaction in University of Cross River State Library,
Calabar. The study recommends that: Annual budget allocation to the university library should
be improved. A comprehensive tools and retrieval devices should be provided in order to direct
users to specific locations of information resources in the library. The indigenous commercial
publishers and authors should be encourage to engage on scholarly publication.
Keywords:
Users’ Perception, Availability, Accessibility, Utilization and University Library.